On October 14, 2025, our company received feedback from Zhenjiang Qimei Chemical Co., Ltd. regarding a quality issue: product batch 233948, model LKA150-0.98-85, experienced leakage during use, with the pressure gauge at the rear showing a reading. To analyze the cause of the problem, the user disassembled the rupture disc and found that one of the two layers of plastic film inside the disc was intentionally punctured, while the other was intact. Disassembling another product from the same batch revealed that neither layer of plastic film was punctured, indicating inconsistencies in the manufacturing process within the same batch. Currently, the user is questioning the consistency of our products and the adherence to our manufacturing process specifications.
Regarding the product leakage issue, the F4 membrane itself has a certain degree of permeability, making it unsuitable for this user's operating conditions.
Regarding the product consistency issue, it exposes a lack of quality awareness and a lack of quality culture among our company's operators. Quality is not merely about product or service conformity, but also about fulfilling promises to customers and demonstrating corporate responsibility. Why did one protective film on two products from the same batch have a tear while the other did not? This warrants serious consideration!
In today's highly competitive market environment, product quality has become a core element for a company's survival and development. Product quality is the lifeblood of a company and the foundation of its existence. In this era of rapid information dissemination, negative news can spread widely in a short time, leading to a decline in customer trust in our company and consequently affecting our market competitiveness.
Therefore, we urge all colleagues that quality issues are crucial to the survival and development of the company. We must always prioritize quality and produce special equipment safety accessories that satisfy and reassure our customers! We will win customer satisfaction and market reputation with high-quality products and attentive service, thereby enhancing our company's overall competitiveness!
